Skip to content

We Opened Some Eyes (I Hope) at Open Minds!

By Kelly Farrell | June 13, 2014

Open Minds 2014 Blog by designRoom Creative

Earlier this month in New Orleans I presented, along with long-time client, Jonathan Lee, CEO of Signature Health, a case study of his brand in front of more than 100 Behavioral Health professionals from all over the country. We spoke about the importance of, especially in a changing industry, positioning a brand for growth. It’s not a subject this group thinks about very much. I wasn’t nervous at all… yeah right.

I think our presentation opened some eyes. It’s hard to deny when you see a healthy brand with a strong position showing significant growth. Behavioral Health professionals are pretty much anti-denial anyway.

Kelly Farrell and Jonathan Lee of Signature Health

Thank goodness for Jonathan Lee. He’s an accomplished, entertaining speaker. And he’s a true champion of his brand and its positioning. He made me feel comfortable during our presentation, and he added a big dose of credibility for an audience who, at best, doesn’t think about branding and, at worst, thinks branding is a bad word.

designRoom Creative Open Minds Booth

dRC also occupied a primo booth space (by where they set out the food) so that we could engage with the many Behavioral Heath professionals in attendance. Our booth was themed Healthy – Healthy everything – we passed out Good Green nutrition bars (a big hit) and we raffled off a FitBit. Healthy, healthy, healthy.

For designRoom Creative, the Open Minds adventure marked the end of a long process of narrowing our focus for the behavioral health industry on branding and re-branding. With all the changes in the way Behavioral Health care is delivered, they need our help. Or as Monica Oss from Open minds has said,  Innovate, Adapt, Succeed: Strategy In A Shifting (Seismic) Landscape. How to create strategy in a landscape experiencing seismic shifts. A number of factors (economic, political, and technological) are remaking the health and human service value chain. For an in depth look at those changing roles, check out The Shifting Health & Human Service Value Chain – The Strategic Earthquake and Earthquake Proof Your Strategy. And as the roles of health plans, care management organizations, product makers and service providers are shifting –  competitive advantages and economic business models are affected.

My team says that we help clients to find their way – discover who they really are and where they want to go. Then we turn that into a healthy identity and positioning for long-term success. Since everyone is different, there is no single solution. We design to fit.

How do you grow the way you want to? That’s what we can help this industry with. I think we opened a lot of eyes to that.

I loved the people that attended the OPEN MINDS conference. Many of them were kind enough to come up to me and tell me they liked my talk. Very good people, doing really courageous things, working hard to take care of their payers, their clients and continuing to grow. I’m grateful designRoom Creative could be present and be part of such a wonderful experience.


Share on...

Posted in , , , , and tagged , , , , ,


Kelly Farrell

Kelly has a unique talent for uncovering what's special about her clients. It’s her specialty, and the heart of how designRoom approaches branding.Kelly learned design and branding while working in advertising as an Art Director, Designer, and Account Representative for several national/regional brands; Cellular One/Ohio, Northfield Park, National City Bank, and Mr. Hero. Her future, however, included a more passionate approach to the work and more direct engagement with her clients.In 1990 designRoom was born. One room. One designer. And lots of room to grow.Today, under Kelly’s leadership, designRoom is a national, award-winning branding and design firm. With her innate ability to see the right solution and her passion for helping clients reach their goals, Kelly is a fierce brand advocate for behavioral health organizations across the U.S.Her unique approach makes her a sought after national speaker on the importance of branding in behavioral health. Kelly focuses on how branding can unify an organization internally, amplify their unique market position, and help them move in a positive, sustainable direction.

“I trust them with my brand. I trust them with my marketing business. They will not steer you wrong. They will ensure everything is on point moving forward.”

Lauren Byers, Vice President, MarshBerry

"Our client base increased. Our staff base increased. Our reputation and notoriety in the industry increased. The branding has lifted us up to be very confident.”

Denise Corbisiero, COO, Integrity Billing

“We trust them as true professionals who really understand the process that’s required to do things right.”

Carole Boye, CEO, Community Alliance

“They really bring in the heart behind the message. They tell the story in ways that are compelling. They’re really creative and that matters.”

Anthony Guido, VP of Communications & Marketing, Cohen Veterans Network

“…we really felt that they understood what we wanted to accomplish. They listened to us instead of puking their process on us.”

Laura Bren, President, Deeley Insurance Group

“Loved the process – we got so much more than a new logo; helped us unite around a common mission and language.”

Travis Pearson, CEO, Endeavors

“This input helped us work better together as a team. The whole brand refresh process was a wonderful team building opportunity.”

Matthew Wolf, Vice President, Seabrook

“We never had the production value in terms of the presentation/signage – the quality was new and impressive and people really embraced it.”

Marvin Ventrell, Executive Director, National Association of Addiction Treatment Providers

“Take the time to let designRoom get to know you. It is amazing that they get to the core of who you are…”

Jonathan Lee, President & CEO, Signature Health, Inc.

“They became much more like partners deeply embedded inside our business.”

Travis Mlakar, President, Millcraft Paper

Scroll To Top